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- Q. How should we manage the part of the inspection where the CQC inspectors speak to our staff?
- Q. Another one of our services was asked to provide additional information after the inspection visit, when they provided this the CQC returned it with comments and asked for further detail and explanation. Each time they were given 24hrs to provide the information. Is this normal and what action should be take if it happens to our service?
- Q. At the last CQC inspection some 18 months ago our service was rated as good overall with a requires improvement for the Safe key line of enquiry.
- Q. The CQC publications talk a lot about continuous improvement. Our service was rated as good overall with one outstanding rating for the effective key line of enquiry. How can we continually improve ready for the next inspection?