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The latest content online for December 2019 for Expert Care Manager is full of practical guidance and ready-made tools:
Georgina Turner, Director of Engagement at Skills for Care, looks at the value of continuing professional development (CPD) for managers and future leaders in social care.
The latest content online for August 2019 for Expert Care Manager is full of practical guidance and ready-made tools:
Thinking about leadership as a set of skills that can be developed, Kenny Wheeler writes about what emotional intelligence looks like, and why it is so important.
Suzzanne Elgar, Director of Bluebird Care Cherwell, discusses how the care provider came to be rated ‘outstanding’ and how you can best prepare for a CQC inspection.
The latest content online for June 2019 for Expert Care Manager is full of practical guidance and ready-made tools:
James Glanville, general manager at Sunrise of Westbourne, discusses how the care community came to be rated ‘outstanding’ and how you can best prepare for a CQC inspection.
Joanna Dirmikis discusses CQC’s recent publication on surveillance and explores some of the problems raised by it.
How can you assess whether a service user has the mental capacity to make their own decisions? Martin Hodgson sheds some light on this complex area.
This article takes a look at dignity in care.
Tim Dallinger looks at how medication errors lead to unsafe service provision.
Tim Dallinger looks at the reasons why some people may refuse to eat or drink, and discusses techniques to help manage the situation.