Here you will find all the articles, Toolkit items and Q&As relating to privacy and dignity.
Scroll down to see the articles, supporting Toolkit documents and Q&As in this section. You will find the most recent ones listed at the top.
Articles
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Free article: Care, compassion and kindness
Martin Hodgson talks about CQC expectations of a service that is caring and compassionate.
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Catheter care
In this article, primary care business manager Deborah Bellamy outlines some general principles of catheter care.
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Free article: Using surveillance - CQC’s information for social care providers
Joanna Dirmikis discusses CQC’s recent publication on surveillance and explores some of the problems raised by it.
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Service users’ rights vs. the provider’s duty of care
Tim Dallinger looks at the dilemma faced by providers of balancing service users’ rights against the duty of care.
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A better life for older people
Martin Hodgson summarises the key points of the Joseph Rowntree Foundation guidance published by SCIE on quality of life for older people with high support needs.
Toolkit
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Checklist - Dignity factors (all areas) (all providers)
To download this document click on the link:
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Checklist - Dignity factors (personal hygiene) (all providers)
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Checklist - Dignity factors (social inclusion) (all providers)
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Checklist – Dignity factors (personal hygiene) (all providers)
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Checklist - Dignity factors: practical assistance (all providers)
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Checklist - Dignity factors: practical assistance (all providers)
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Checklist - Dignity factors: pain management (all providers)
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Checklist - Dignity factors: eating and nutritional care (all providers)
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Checklist - Dignity factors: communication (all providers)
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Checklist - Dignity factors: choice and control (all providers)
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Form - Audit for compliance with fundamental standard Regulation 10: Dignity and respect
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Policy – Catheterisation (care homes and nursing homes)
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Policy – Care of service users with catheters (domiciliary care)
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Policy - Service user equal opportunities (care homes) (worked example)
To download this toolkit, select 'read more' and click on the link:
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Policy - Consent to care and treatment (worked example) (all providers)
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Form - Dignity competency assessment - action plan
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Form - Dignity competency assessment
To download this toolkit, select 'read more' and click on the link:
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Policy - Dignity and privacy (domiciliary care)
To download this toolkit, select 'read more' and click on the link:
Q&A
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Q. Our prevention of abuse policy refers to ‘No Secrets’. Do we need to update it?
A. The government’s ‘No Secrets’ guidance was replaced by sections 42 to 46 of the Care Act 2014 and this legislation applies to England only.